Account Manager

About Us The Rustman Agency is a rapidly growing brokerage focused on helping individuals and families protect their financial futures. We offer life insurance, mortgage protection, and final expense solutions with a personalized, client-first approach. Our team operates in a flexible, remote environment built on trust, service, and growth. Job Summary We are looking for an Account Manager to support and maintain strong relationships with our clients. In this role, you will act as a trusted advisor, helping clients navigate their coverage options, complete policy updates, and ensure their needs are met over time. If you enjoy relationship-building, problem-solving, and meaningful work, this is a great opportunity to grow with us. Responsibilities Manage a portfolio of clients and provide consistent, high-quality service Respond to client inquiries and guide them through policy questions and updates Perform periodic coverage reviews to ensure continued alignment with client goals Assist clients with policy changes, renewals, and claims support Track client interactions, service milestones, and follow-ups using CRM tools Support sales and retention efforts by identifying upsell opportunities when appropriate What We Offer Remote work with flexible scheduling Ongoing training and mentorship Warm client relationships and support systems Uncapped commissions and bonus potential Career advancement opportunities within the agency Requirements Strong communication and organizational skills Ability to manage multiple client relationships with care and professionalism Self-motivated and reliable in a remote work environment Life and Health insurance license or willingness to obtain within 30 days Experience in customer service, sales, or account management is preferred