Client Advisor

We are on the lookout for a Client Advisor to join our client's Global Real Estate team in Malta. Role Requirements Reception & Communication / Client Servicing Deliver account management services for an assigned client portfolio, ensuring a high standard of service. Conduct client onboarding in line with internal processes and procedures. Handle risk placements according to established operational models. Provide day‑to‑day servicing for the EEA client portfolio. Manage all renewals effectively and ensure completion within agreed timelines. Administrative & Operational Support Support coordination of insurance programmes in collaboration with colleagues in UK teams. Assist in obtaining quotations for new and renewal business. Prepare market and client documentation. Review policy documents and related paperwork for accuracy prior to issuing them to clients. Provide documentation to clients in line with internal procedures. Address client queries professionally, including changes in cover or risk. Resolve account queries promptly and accurately. Finance & Documentation Assist with the preparation and issuance of contracts and sales invoices. Support daily billing activities and maintain accurate records. Candidate Profile 2–5 years experience handling property & casualty or real estate lines, either in broking or underwriting. Working towards or holding a Diploma in Insurance (CII) or equivalent. Strong willingness to continue developing knowledge through internal and external learning. Excellent command of English (written and spoken). Knowledge of an additional European language is an advantage. Willingness to undertake occasional business travel to the UK. Strong communication skills, both verbal and written. Excellent time management, with the ability to work independently and under pressure. Strong analytical and problem‑solving abilities. Ability to build and maintain professional business relationships. Sound judgement in knowing when to work independently and when to involve team members. Strong presentation skills. Professional negotiation and persuasion skills. Understanding of regulatory controls and procedures applicable to insurance brokers. High attention to detail and strong motivation. Proficiency in Microsoft Office and other common office software applications. #LI-DNP