Italian Speaking Contact Centre Malta | On-site Local candidates only*

Italian Speaking Contact Centre Malta | On-site Local candidates only We are hiring! Start date: 2 February 2026 Working hours: Monday – Sunday | Between 08:00 – 19:00 Shift type: 8-hour rotational shifts Work model: On-site Interview: Face-to-face Salary (Hourly – CCA Rates) Month 1: €5.60 / hour Month 2: €8.10 / hour After probation: €8.50 / hour After 12 months: €8.75 / hour (performance-based) After 18 months: €9.20 / hour (performance-based) Additional Benefits Performance bonus: up to €2,000 per year (paid monthly, eligible after 6 months probation) Commission: Sales-based (eligible 2 months after going live) Language allowance: €85 / month Role description Provide customer support via phone and digital channels. Assist customers with inquiries, handle requests efficiently, and support sales-related interactions while ensuring a high-quality customer experience. Requirements Italian: C1/C2 level English: B2+ level Previous contact centre or customer service experience is a plus Only local candidates will be considered Right to work in Malta Interested? Please send your CV in English for review.