Chief Operating Officer

Job Description Position: Chief Operating Officer Work Setup: Onsite (BGC) Role Summary Leads overall operations, ensures strong processes and controls, manages day-to-day activities, and drives operational excellence while maintaining regulatory compliance. Key Responsibilities Build and improve operational systems, processes, and controls to support business needs. Manage outsourced service providers and ensure quality standards are met. Develop and implement operational policies and ensure full compliance with regulatory requirements. Maintain accurate records and ensure timely reporting to clients. Oversee preparation and submission of required reports to regulators and management. Lead and guide the operations team, ensuring effective communication and strong performance. Implement sound risk management practices to protect assets and operations. Required Expertise Strong knowledge of trust and asset management operations. Understanding of financial markets and commercial drivers. Experience in both local and offshore markets is an advantage. Problem-Solving Skills Able to manage complex operational and compliance issues. Works well in changing or ambiguous situations. Education & Experience At least 7 years of experience in trust, fiduciary, or investment operations; or 5 years as an officer in a financial institution with required regulatory training.