Customer Service Manager (Chinese Speaking) – Dubai

About the Company YTYCHEM INTERNATIONAL FZE is the UAE arm of Yongtaiyun Chemical Logistics Co., Ltd , a global provider of chemical logistics and integrated supply-chain solutions. The Role The Customer Service Manager will oversee customer service operations for the UAE business, acting as a key interface between clients, operations and internal teams. Key Responsibilities Lead customer service delivery and coordination Manage customer enquiries and issue resolution Liaise with warehouse, transport and operations Maintain service standards and client relationships Profile 4+ years customer service or logistics experience Chinese and English fluency required Strong communication and organisational skills