DTP & L.E Manager

Role Purpose / Summary : The DTP / Localization Engineering Manager is responsible for leading the Desktop Publishing (DTP) and Localization Engineering teams to ensure high-quality preparation, processing, and delivery of multilingual content across all formats and platforms. This role oversees workflow planning, technical problem-solving, quality control, and team performance while collaborating closely with Project Management, QA, Linguists, and Technology teams to ensure operational excellence and client satisfaction. Key Responsibilities : - Lead, mentor, and develop the DTP and Localization Engineering teams. - Allocate workloads and ensure balanced resource planning across projects. - Monitor team KPIs, performance, and quality output. - Support training, upskilling, and onboarding of new team members. - Oversee DTP production across multilingual files including print, digital, UI, and marketing assets. - Manage localization engineering activities such as file preparation, formatting, segmentation, testing, and reintegration. - Ensure projects are delivered on time, within scope, and meet quality standards. - Define and optimize workflows, SOPs, and best practices. - Support complex file handling, including scripting, automation, segmentation logic, and troubleshooting. - Ensure correct handling of multilingual text including RTL languages, character encoding, fonts, and layout preservation. - Oversee pre-flight checks and final QA of files before delivery. - Work with CAT tools and localization platforms to ensure seamless processing. - Implement and maintain quality control standards across DTP and LE output. - Identify recurring technical issues and implement preventive solutions. - Collaborate with QA to analyze errors and root causes. - Promote innovation, automation, and efficiency. - Work closely with Project Managers to plan capacity, timelines, and risk-mitigation. - Act as a technical advisor to internal teams and key accounts when needed. - Support presales, scoping, feasibility checks, and effort estimation. Qualifications & Experience : - Bachelors degree in Computer Science, IT, Design, Engineering, or related field. - 8+ years experience in DTP and/or Localization Engineering, with at least 3 years in a leadership role. - Strong knowledge of localization workflows and multilingual publishing. - Proven experience managing production teams or technical teams. Core Competencies & Skills : - Strong working knowledge of DTP tools such as: - Adobe InDesign, Illustrator, Photoshop, Acrobat - FrameMaker, QuarkXPress (preferred) - Strong familiarity with localization tools such as: - Trados Studio / GroupShare / memoQ / Smartcat / Memsource ... etc Experience handling the following : - HTML / XML / JSON / YAML. - Website & Software localization. - File encoding / Unicode / RTL handling. - Experience with automation or scripting is a strong plus (Python, Regex, VBA, etc.). - Excellent people leadership and coaching skills. - Strong analytical and problem-solving mindset. - High attention to detail and quality. - Ability to manage pressure and deadlines. - Strong communication & cross-functional collaboration. - Customer-focused approach. Preferred Qualifications : - Experience in a Language Service Provider (LSP) environment. - Experience managing offshore or distributed teams. - Knowledge of pre-press or printing standards. - Certification in project or quality management (optional but valuable).