Customer Service Representative – Danish Speaking

Customer Service Representative – Automotive Digital Services (Danish Speaking) Employment Type: Full-time Start Date: 5 March 2026 Location: Braga, Portugal Work Mode: Remote Schedule: Monday to Friday: 08:00 – 17:00 Days Off: Saturday & Sunday Language Requirement: Danish (fluent) Job Description We are looking for a Danish-speaking Customer Service Representative to support the Automotive Digital Services project. This role involves assisting customers with digital automotive solutions while delivering excellent customer experience in a professional and efficient manner. Although the role is remote , CNX PT is exceptionally offering a relocation package for eligible candidates for this project. Key Responsibilities Provide customer support in Danish via phone, email, or chat Assist customers with inquiries related to automotive digital services Troubleshoot issues and provide clear, accurate solutions Maintain high levels of customer satisfaction and service quality Accurately document interactions in internal systems Follow company processes, quality standards, and data protection policies Requirements Fluent Danish speaker (spoken and written) Good English skills for internal communication Strong communication and problem-solving skills Customer-oriented mindset Ability to work independently in a remote environment Previous customer service experience is an advantage but not mandatory What We Offer Competitive salary package Remote work opportunity Exceptional relocation package offered by CNX PT (for this project) Fixed schedule: Monday to Friday, no weekends Paid training and onboarding Stable position within an international company Career development opportunities