Customer Support Specialist - German speaking

Speaking German and English? Have an EU citizenship? Want to live and work by the sea? Cross Border Talents seek a Customer Support Specialist - German speaking for a global home technology brand in Athens As a Customer Support Specialist, you'll play a key role in assisting customers with their home devices, responding to their questions, and providing guidance on product usage and technical troubleshooting. Job tasks: - Handling incoming phone calls, messages, and emails from customers. - Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more. - Troubleshooting technical issues and offering solutions to customer inquiries. - Processing warranty claims, repairs, and replacements. - Offering product recommendations based on customer needs and preferences. - Maintaining high customer satisfaction through professional and courteous communication. Job Requirements: - Excellent writing and verbal communication skills in German and English. - Strong attention to detail. - Good technical troubleshooting and problem-solving skills. - Ability to handle unexpected changes and customer concerns with professionalism. - Experience in customer support or technical support roles will be appreciated. Job Offer: - Full Relocation support: Flights, accommodation & housing assistance - Competitive monthly salary + 2 extra salaries per year. - Referral Program: Bring your friends and receive great bonuses! - Health care benefits and numerous other discounts. - Full training by certified instructors. - Professional growth and development opportunities. - Free online Greek language courses. - State-of-the-art working environment and relaxing break areas. This is a fantastic opportunity to gain valuable experience and skills, great for first time employees, career shifts, after sabbath workers, international work experience seekers. Apply and be part of a company that offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. SEO key-words: #GermanJobs #DeutschJobs #EnglishJobs #CustomerSupport #CustomerService #TechSupport #GermanSpeaking #DeutschSpeaking #MultilingualJobs #JobsInAthens #WorkInGreece #RelocationJobs #LiveBySea #AthensJobs #EUJobs #EntryLevelJobs #FirstJobAbroad #CareerStart #NoExperienceJobs #TrainingProvided #WorkAbroad #InternationalJobs #GapYearJobs #GraduateJobs #YouthJobs #TechJobs #GlobalBrand #HomeTechnology #RelocationPackage #PaidTraining #ReferralBonus #EmployeeBenefits