Customer Experts for tobacco products - Estonian & Russian - Athens, Greece

Position: Customer Expert Work model: On-Site Location: Athens, Greece Employment type: Full-time What you will do: Educate users on how to use & take care of their devices Provide assistance for new purchases Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide and maintain strong, professional relationships with all partners and show empathy at all times What you will bring: Fluency in Estonian and Russian (bilingual) Very good communication skills in English Exceptional communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Resourceful, able to multitask Thrive as a team player in a fast-paced, high-energy, change-oriented environment What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you) Competitive monthly salary + 2 extra salaries per year Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses State of the art premises, providing a great working environment with relaxing break areas