Technical Support Engineer

Join a leading equipment provider and be the go-to expert for customers in Germany! 🛠️🌍 As a Technical Support Engineer , you will provide pre-sales and post-sales support, ensuring customers get the most out of their equipment. Location: Berlin, Germany(Onsite/Hybrid/Remote) Employment Type: Full-time Industry: Surveying / Construction Equipment Languages: German + English 🎯 Mission of the Candidate 🔧 Provide technical support for customers before and after sales ⚙️ Conduct equipment installation, testing, demos, and troubleshooting 📚 Deliver customer training and create German-language manuals, videos, and documentation 📝 Collect user feedback and liaise with HQ for product improvement 🏢 Support local service center setup and handle minor equipment repairs 🚗 Assist the sales manager with customer visits and product certification tasks 👍 Must-have Qualifications 🇩🇪 German national, fluent in German and English 🛠️ 3–5 years of technical support / FAE experience in surveying or construction equipment 💪 Strong hands-on skills and excellent communication abilities 🌍 Willingness to travel regularly for field service 🚗 Valid driver’s license 🎁 What’s on Offer 💼 Full-time role with exposure to cutting-edge surveying and construction equipment 📚 Opportunities to train customers and create impactful technical content 🌍 Travel across Germany to work closely with clients 🤝 Collaborative, dynamic, and hands-on work environment #FieldEngineer #TechnicalSupport #FAE #Surveying #ConstructionEquipment #GermanSpeaking #CustomerSupport #PreSales #PostSales #GermanyJobs #HandsOn #Travel #Training #Documentation #EngineeringJobs