Customer Sevice Live Chat Agent

- Provide exceptional customer support via phone, email, and chat - Respond promptly and professionally to customer inquiries, concerns, and feedback - Assist with product or service-related questions and troubleshooting - Process orders, returns, and exchanges accurately - Maintain a positive and helpful attitude at all times Collaborate with other teams to resolve customer issues effectively Requirements: - Min Bachelor’s degree (fresh graduate) - Proven experience in customer service or a related field - Strong problem-solving and multitasking abilities Ability to work in a fast-paced environment - Proficient in Microsoft Office and customer service software - Positive, friendly, and professional attitude Benefits: - Competitive salary - Opportunities for career growth - Collaborative and supportive work environment