Customer Escalation Staff (Contact Centre)
- business PT. Pintarnya Solusi Teknologi
- directions_car Kota Adm. Jakarta Selatan
- workContractor
Job Description: Menangani eskalasi keluhan nasabah level lanjut Koordinasi dengan divisi terkait untuk penyelesaian kasus Membuat laporan eskalasi dengan akurat Menyampaikan solusi dengan komunikasi profesional Qualifications: Pria / Wanita belum menikah, usia maks. 27 tahun D3/S1 (IPK min. 2.50) atau SMA berpengalaman Pengalaman Call Center / Customer Service (diutamakan) Komunikasi jelas (tidak cadel/logat) Multitasking, Problem Solving, Probing & Analytical Skills Bersedia shifting / lembur & tidak hamil selama kontrak Analisa & handling difficult customers Benefits: Gaji pokok sesuai UMP wilayah masing-masing BPJS Kesehatan & Ketenagakerjaan Overtime allowance (Lembur) Tunjangan Shifting Komisi / Bonus Kompensasi lainnya sesuai kebijakan perusahaan
Place of work
PT. Pintarnya Solusi Teknologi
Kota Adm. Jakarta Selatan
Indonesia
Kota Adm. Jakarta Selatan
Indonesia
Employer profile
Pintarnya is a one-stop job seeking platform that allows job seekers to easily find and apply jobs. They can create a simple CV and apply to curated job opportunities based on their preferences and experiences and match them with what the employers’ need. This approach simplifies and makes the hiring process more efficient for both job seekers and employers.Job seekers can also expand their skills through free classes and webinars from various experts.
Local radius
- Jakarta
- Bekasi
- South Tangerang
- Ciputat
- Jakarta
- Jakarta
- Jakarta
- Jakarta
- Jakarta
- Jakarta
Job ID: 9854582 / Ref: 6cef38f8cbfa13ef219914372c08bee1