COSTUMER SERVICE OFFICER
- business PT. Pintarnya Solusi Teknologi
- directions_car Kota Balikpapan
- workFull-time
1. MEMBANGUN DATA BASE PELANGGAN 2. MERESPON PELANGGAN MELALUI CHAT MAUPUN TELEPON 3. MEMAHAMI PERMINTAAN PELANGGAN 4. MEMBERIKAN INFORMASI PRODUK DAN LAYANAN KE PELANGGAN 5. MENANGANI DAN MEMASTIKAN KOMPLAIN DARI PELANGGAN TERTANGANI DALAM 1 KALI PENANGANAN 6. MELAKUKAN RELASI KE PELANGGAN ( WARM & HOT CUSTOMER ) 7.MENCATAT FEEDBACK DARI PELANGGAN TERKAIT PENINGKATAN PRODUK ATAUPUN LAYANAN 8.MENYUSUN DAN MELAKSANAKAN SURVEY PELANGGAN 9. MELAKUKAN LAPORAN HARIAN DAN BULANAN 10. MENGAWASI HARIAN KERJA TEAM SALES OFFLINE 11. MEMBERIKAN EDUKASI PRODUK KE TOKO 12. PENDIDIKAN MINIMAL SMA /SMK Diutamakan S1 13. MEMAHAMI SPREEADSET DAN EXCEL 14. TERBIASA KERJA DIBAWAH TARGET 15. TERBIASA MENGGUNAKAN WA BUSINESS 16. BISA KERJASAMA TEAM 17. Berpengalaman di toko bangunan
Place of work
PT. Pintarnya Solusi Teknologi
Kota Balikpapan
Indonesia
Kota Balikpapan
Indonesia
Employer profile
Pintarnya is a one-stop job seeking platform that allows job seekers to easily find and apply jobs. They can create a simple CV and apply to curated job opportunities based on their preferences and experiences and match them with what the employers’ need. This approach simplifies and makes the hiring process more efficient for both job seekers and employers.Job seekers can also expand their skills through free classes and webinars from various experts.
Local radius
- Balikpapan
- Balikpapan
- Balikpapan
- Balikpapan
- Balikpapan
- Balikpapan
- Balikpapan
- Penajam
Job ID: 9853786 / Ref: f25985199049fef3fb236a3658cb1113