English Customer Digital - Yogyakarta

-Provide timely support to customers through available communication digital channels (email and chat) -Indentify and escalate priority issues through proper channels. -Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. -Meet all key performance indicators set by the company and client. -Work with other team members in identifying better ways in providing better customer support. Qualification: -Minimum D3 or bachelor's degree from all majors. -Good written and verbal communication skills in English (Will be tested during the recruitment process) -Fresh graduates are welcome to apply -Flexible for 24 hours SHIFTING schedule and changes along with in -Strong problem-solving skills and demonstrated multi-task capabilities. -Preferably to have a typing speed of at least 50 words per minutes -Fast learner and independent to work in the multi-LOB (email and live chat) Teleperformance Indonesia embraces diversity. Qualified applicants will be considered regardless of race, ethnicity, religion, age and gender

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