CONTACT CENTER AGENT ENGLISH
- business PT. Pintarnya Solusi Teknologi
- directions_car Kab. Sleman
- workContractor
Job Description : - Handle customer inquiries and issues. - Help resolve problems faced by customers. - Maintain and achieve targets for CSAT (Customer Satisfaction) and AHT (Average Handling Time), meeting SLA (Service Level Agreement). - Coordinate with relevant teams to solve customer issues. Requirements : 1. Minimum education of D3 from any major. 2. Fluent in both written and verbal English communication. 3. Proficient in using Microsoft Office and Google Office. 4. Able to work under pressure and adapt to a changing environment. 5. Have basic computer and internet usage skills. 6. Willing to work on a shifting schedule. 7. Customer satisfaction-oriented. 8. Experience in the contact center industry (inbound or digital) is a plus.
Place of work
PT. Pintarnya Solusi Teknologi
Kab. Sleman
Indonesia
Kab. Sleman
Indonesia
Employer profile
Pintarnya is a one-stop job seeking platform that allows job seekers to easily find and apply jobs. They can create a simple CV and apply to curated job opportunities based on their preferences and experiences and match them with what the employers’ need. This approach simplifies and makes the hiring process more efficient for both job seekers and employers.Job seekers can also expand their skills through free classes and webinars from various experts.
Local radius
- Yogyakarta
- Depok
- Kasihan
- Sewon
- Melati
- Gamping Lor
- Godean
- Bantul
- Sleman
- Wedi
Job ID: 9846632 / Ref: 27c5715a167003c685a01d7e9d8ad78c