QA CS English

- Bachelor’s degree in Psychology, Communication, Business, or related field. - Minimum 1 year of experience in QA, Customer Support, or similar roles (preferably in an English-speaking environment). - Experience in BPO, SaaS, or e-commerce customer service is a plus. Skills & Competencies - Excellent command of written and spoken English - Familiar with QA scorecards, call/chat/email evaluation forms, and reporting tools. - Ability to provide constructive feedback and coaching to improve agent performance. - Proficient in using CRM systems and QA monitoring tools (e.g., Zendesk, Freshdesk, Playvox, etc.).

Place of work

PT. Pintarnya Solusi Teknologi
Kota Yogyakarta
Indonesia

Employer profile

Pintarnya is a one-stop job seeking platform that allows job seekers to easily find and apply jobs. They can create a simple CV and apply to curated job opportunities based on their preferences and experiences and match them with what the employers’ need. This approach simplifies and makes the hiring process more efficient for both job seekers and employers.Job seekers can also expand their skills through free classes and webinars from various experts. 

Local radius

  • Yogyakarta
  • Depok
  • Kasihan
  • Sewon
  • Melati
  • Gamping Lor
  • Godean
  • Bantul
  • Sleman
  • Pandak



Job ID: 9843561 / Ref: 08704fcecc6b1466dda4b6a012a9e36a

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PT. Pintarnya Solusi Teknologi

Place of work
PT. Pintarnya Solusi Teknologi map
Kota Yogyakarta
Indonesia
Employees
51-200
Industry
Internet and Information Technology
Contact
Customer Service Pintarnya
Phone number: +6281210225029call
Email: kontak@pintarnya.com send
Web: https://pintarnya.com open_in_new

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