Merchant Acquisition Admin Bandung

- Oversee the end-to-end process of merchant onboarding, from application receipt to activation in our system, ensuring a seamless integration into our platform - Implement strategies and procedures to improve the onboarding process efficiency, reduce turnaround times, and enhance merchant satisfaction - Collaborate with other departments and teams across all markets of Grab to streamline cross-functional workflows impacting merchant onboarding and activation - Monitor and evaluate the performance of the onboarding process, identifying areas for improvement and implementing solutions to address any issues - Ensure compliance with regulatory requirements and company policies throughout the onboarding process Requirements: - Minimum S1 in relevant field, fresh graduates are welcome - Minimum 1-2 years of experience in operations or a similar field - Excellent communication skills - Proven track record of managing and improving processes or similar operational workflows *Please submit your CV in English Benefit: Basic Salary, BPJS

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