Campaign Operation - Jakarta

Job Desc : 1. Maintain the highest accuracy and standards around campaign setup, reporting and customer service. 2. Traffic and monitor campaigns in Ads proprietary systems. 3. Complete campaign audits using checklists to ensure accuracy and completeness of campaign. 4. Provide campaign screenshots. 5. Generate Weekly and End of Campaign reports. 6. Respond to daily tickets and tasks in an efficient, effective and timely manner. 7. Provide support and coverage to other team members, so that the overall team’s daily tickets and tasks are responded to in a timely manner, and quality and service standards are maintained. 8. Proactive in learning and developing oneself in order to be up to date with new information, constant changes and to be a well-versed specialist in all aspects of daily operations. 8. Not be afraid to challenge the status quo and proactively surface challenges and solutions, and drive automations, operational efficiency, effectiveness, and service excellence. 9. Proactively suggest and drive enhancements to ticketing workflows. 10 Participates in projects to improve processes and product capabilities, and that contributes to the team’s goals. Perform other duties as assigned by the Ad Operations Team. Requirements: 1. 2+ years of Digital Advertising Operations or Trafficking experience Bachelor’s degree 2. Flexible to work in different Southeast Asian time zones. 3. Excellent oral and written English communication skills. 4. Outstanding attention to details, organizational and prioritization skills. 5. Able to work productively and efficiently in an independent setting. 6. Creative and analytical problem solver with a passion to provide exceptional customer service. 7. Resilient in the face of adversity, high work volume and constant changes. 8. Strong desire to contribute to building a world class operations team that delivers impeccable accuracy and service to stakeholders. 9. Passionate about operational excellence, solving problems, process automation, optimizing workflows, initiating process, system, and product improvements, and contributing to projects to achieve business outcomes. 10. Fast paced, strong sense of urgency and commitment to work. 11. Excellent problem solver. 12. Analytical with a strong bias for data-based decisions. 13. Collaborative team player. 14. Proficient in Microsoft Excel / Google Sheets and PowerPoint / Google Slides. 15. Can work on a hybrid set-up Contracts : 12 Months

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