Customer Expert MANDARIN Speaker - Yogyakarta

Are you passionate about providing outstanding customer service? Do you have strong communication skills and a knack for resolving customer queries over the phone? We’re hiring enthusiastic Talents who can speak Mandarin and willing to work in Yogyakarta--The City of Comfort Key Responsibilities: • Handle Live Chat, Email or customer calls with empathy, professionalism, and efficiency. • Provide product information, resolve customer inquiries, and offer tailored solutions. • Maintain a positive experience for customers, ensuring their issues are resolved in a timely manner. • Collaborate with the team to achieve performance targets and continuous improvement. Ideal Candidate: • Have a good exposure in sales • Excellent verbal communication skills and a friendly, patient attitude. • Prior experience in a customer service or call center role is a plus, but not required. • Ability to work in a fast-paced, dynamic environment. • Strong problem-solving abilities with a customer-first mindset. What We Offer: • Competitive salary and benefits. • Opportunity to work in an international, fun, and supportive team. • Access to training and career development programs. • A vibrant and exciting living experience in one of the world’s top travel destinations! Why Yogya? • Work in a tropical paradise with a thriving expat community. • Enjoy beautiful beaches, outdoor adventures, and a relaxed lifestyle. • Affordable living, incredible food, and vibrant culture.

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