CUSTOMER SERVICE TEAM LEADER

Job Descriptions : Monitoring daily task team Managing staff performance, including conducting perfomance evaluations and providing feedback and coaching Monitoring daily customer service activity and identify opportunities for improvement and resolve problems in customer service Provide reporting and analytical information (especially Case) to Manager Requirements : Minimum Bachelor Degree ( S1) from any major Familiar with Customer Service KPI Excellent communication skills in both written and spoken Familiar with call center software and analytics tools Willing to work in shifting time and public holiday Fleunt in English and Zendesk System is plus point Able handle large team ( more than 10 member) Able to supervise & monitoring different task Problem solving and team player Placement in Yogyakarta

Place of work

PT. Pintarnya Solusi Teknologi
Kab. Sleman
Indonesia

Employer profile

Pintarnya is a one-stop job seeking platform that allows job seekers to easily find and apply jobs. They can create a simple CV and apply to curated job opportunities based on their preferences and experiences and match them with what the employers’ need. This approach simplifies and makes the hiring process more efficient for both job seekers and employers.Job seekers can also expand their skills through free classes and webinars from various experts. 

Local radius

  • Yogyakarta
  • Depok
  • Kasihan
  • Sewon
  • Melati
  • Gamping Lor
  • Godean
  • Bantul
  • Sleman
  • Wedi



Job ID: 9742684 / Ref: 9b3ff6e95d0cfd820b527f30705a5919

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PT. Pintarnya Solusi Teknologi

Employees
51-200
Industry
Internet and Information Technology
Contact
Customer Service Pintarnya
Phone number: +6281210225029 call
Email: kontak@pintarnya.com send
Web: https://pintarnya.com open_in_new