Content Moderator

Responsibilities: The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material. - Review all user-generated content on your platform, including text chats, images, videos, and comments. - Assess whether the content adheres to community guidelines, make sound a judgment call, and remove any material that violates the standards. - Manages content safety for short-video products to ensure compliance with legal standards. - Knowledgeable and possesses a deep understanding of the policies and procedures and ensures swift action to identify and remove inappropriate content before it can cause damage. - Manages and addresses inappropriate content reports, applies company policy. - Coordinate with supervisors to deal with contents violating community guidelines and update operations standards - Perform audit of contents received for sharing on social media uploads - Review online videos / content / complaints / legal notices received from end-customer on incorrect decisions taken related to copyright work materials - Review and update content on popular social media platforms - As per the role: there is possibility to be exposed to potentially harmful or sensitive content in each shift. Personal traits and self-management skills are needed to manage unique risks at a fast-paced environment within the industry. Key skills and experience: - Enjoys spending time watching social media feed (is an advantage) - Capable of withstanding potentially sensitive contents - English communication skill (B2 Results) + good verbal communication - Content moderation or BPO work experience is a plus - Fresh graduates from all majors are welcome (minimum D3) - Able to start working immediately - Willing to work on weekend and public holiday - Able to work on shifting schedules including night shifts - Willing to be placed in Denpasar, Bali (Full WFO)

Place of work