Clinic Sales Manager (PIK)

Job Descriptios: Client Relationship Management - Serve as the primary point of contact for VIP and high priority clients. - Maintain long-term relationships through regular follow-ups and personalized communication. - Understand clients’ needs and preferences to recommend suitable treatments/products. Sales & Revenue Generation - Achieve individual and clinic sales targets by promoting premium packages and high-end services. - Upsell and cross-sell relevant products and services based on client profiles. - Manage consultations from inquiry to conversion, ensuring a seamless experience. - Ensure clients are well-informed of procedures, pricing, aftercare, and expectations. - Running all the clinic initiative that translate to sales Customer Experience & Retention - Deliver luxury level service that enhances client satisfaction and loyalty. - Handle complaints or concerns with professionalism and empathy. - Maintain a clean, welcoming, and premium environment for clients. Administrative Duties - Maintain accurate working file SPC - Track and report sales performance and client feedback. - Coordinate scheduling and follow-ups to ensure timely service delivery for the patient Job Requirements: Education & Experience - Bachelor’s degree preferred (business, marketing, or health/beauty-related field). - Minimum 2–5 years of experience in sales or client service, preferably in the beauty, wellness, or healthcare industry. - Experience dealing with premium client is a strong advantage. Skills & Competencies - Strong interpersonal and communication skills. - High emotional intelligence and empathy. - Proven sales and negotiation skills. - Professional grooming and confident, pleasant demeanor. - Knowledge of skincare, beauty, and aesthetic treatments is preferred. - Familiarity with CRM tools and sales reporting. Other Requirements - Flexible with working hours (including weekends and evenings if needed). - Goal-oriented and self-motivated.

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