Store Supervisor L'Occitane Yogyakarta

- Help, drive, motivate, and encourage retail sales staff to achieve sales targets - Organize and distribute staff schedules - To make sure mechanic support is implemented well by each BA in counter - Make sure pricing is correct (regular / promotion price - Evaluate on going the mechanic support, promotion activity - Oversees receipt and verification of incoming shipments; ensures materials are unloaded, stored, and verified according to policy - Ensures that an accurate inventory record of finished goods is maintained in accordance with established procedures and report by weekly to sr. brand manager & ass. Brand manager - Communicate daily result such as numbers of customer walk in, closing customer, the reason of purchase cancellation, sales achievement daily and versus target - Delegates fulfillment of customer orders to staff; maintains inventory database when orders are fulfilled. - Ensure products are clean and ready to be displayed, window and VM to be alligned with brand standard and marketing calendar - Recruit, Coach, counsel, discipline, evaluate BA performance and train employees such as communication skill, cross-sell skill - Liase with Brand executive in counter of the store needs such as: ATK, Product- tester- sample replenishment and return, marketing collateral in counter such as POP, blotter, paper bag, etc - Monitor competitors promotion (Dept.store concept) - To analize customer database and delegates BA to contact, follow up and build long term relationship with customer database

Place of work