Customer Service Fluent English

- Receive the escalated cases and perform the follow up actions based on the effective Standard Operating Procedures (SOP) - Provide the appropriate solutions for Customers' cases related to Request & Complain for Domestic Flight within the agreed SLA - Create the ticketing documentation based on the applied Standard Operating Procedures (SOP) or Working Instructions (WI) - Deliver the correct and effective communication to Customers, internal team, partners, and stakeholders - Always comply with the latest SOP, Working Instructions, Company guidelines - Actively involve in team's activity based on availability - Handles English/Indonesian-speaking customer

Place of work

PT. Pintarnya Solusi Teknologi
Kota Tangerang Selatan
Indonesia

Employer profile

Pintarnya is a one-stop job seeking platform that allows job seekers to easily find and apply jobs. They can create a simple CV and apply to curated job opportunities based on their preferences and experiences and match them with what the employers’ need. This approach simplifies and makes the hiring process more efficient for both job seekers and employers.Job seekers can also expand their skills through free classes and webinars from various experts. 

Local radius

  • Jakarta
  • Tangerang
  • South Tangerang
  • Depok
  • Ciputat
  • Parung
  • Curug
  • Pamulang
  • Sawangan
  • Serpong



Job ID: 9327003 / Ref: f64b3c7f78ce3e6baa0d58e216f03e02

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PT. Pintarnya Solusi Teknologi

Employees
51-200
Industry
Internet and Information Technology
Contact
Customer Service Pintarnya
Phone number: +6281210225029 call
Email: kontak@pintarnya.com send
Web: https://pintarnya.com open_in_new