Volunteer Coordinator

The Volunteer Coordinator is responsible for working with the administrative team to recruit, train, schedule, and support volunteers who help advance programs and services for the low-income families served by Project Self-Sufficiency. This role builds strong relationships with community members, staff, and partner organizations to ensure volunteers are effectively matched to meaningful opportunities. The ideal candidate is organized, mission-driven, and committed to creating a welcoming, respectful environment for diverse volunteers and families.

Key Responsibilities

·         Recruit, screen, onboard, and retain volunteers to support programs, events, and family services.

·         Develop and maintain clear volunteer role descriptions aligned with program needs.

·         Coordinate volunteer orientation, training, scheduling, and ongoing communication.

·         Maintain accurate volunteer records, including applications, background checks where required, attendance, and service hours, if needed.

·         Collaborate with program staff to identify volunteer needs and ensure appropriate support across services.

·         Help plan and support special events, donation drives, seasonal programs, and family engagement activities.

·         Ensure volunteers follow organizational policies, confidentiality expectations, and safety procedures.

·         Build relationships with schools, community groups, faith communities, and local businesses to expand volunteer engagement.

·         Prepare basic reports on volunteer participation, hours served, and program support outcomes.

Qualifications

·         Bachelor’s degree in nonprofit management, social services, human services, communications, or a related field preferred; equivalent experience may be considered.

·         At least 5 years of experience in volunteer coordination, community engagement, program support, or nonprofit operations.

·         Strong interpersonal, written, and verbal communication skills.

·         Excellent organizational skills and ability to manage multiple priorities.

·         Experience working with diverse populations and a commitment to serving low-income families with dignity and respect.

·         Proficiency with Microsoft Office and volunteer databases or other tracking systems.

·         Ability to work occasional evenings or weekends for events and volunteer activities.

·         Successful completion of background checks and other screening requirements, if applicable.

Preferred Competencies

·         Ability to motivate and inspire volunteers from varied backgrounds.

·         Strong problem-solving and conflict-resolution skills.

·         Knowledge of trauma-informed, family-centered, or community-based service approaches.

·         Comfort with public speaking, outreach, and partnership building.

·         Ability to handle sensitive information with discretion and professionalism.

·         Occasional local travel, standing for extended periods during events, and lifting light materials or supplies.

·         Flexibility for occasional evening and weekend activities.

On-site childcare, generous vacation package, health benefits, and 401K plan available.  Salary for this position is $45,000 - $55,000, commensurate with previous experience, references, and other factors.