Sales Representative Remote

Position Overview: As a Sales Representative, you will be the first point of contact for clients, guiding them through inquiries, resolving issues, and ensuring a seamless experience with their life insurance policies. Your role is crucial in maintaining strong client relationships and delivering exceptional service, all while supporting our mission of providing families with financial security and peace of mind.

Key Responsibilities:

• Respond to client calls and emails, addressing policy inquiries, concerns, and general questions

• Offer clear and accurate explanations of life insurance policies, benefits, and coverage options

• Ensure a smooth customer experience by efficiently resolving issues and maintaining high satisfaction levels

• Keep detailed records of client interactions and update policy information as needed

• Collaborate with sales and support teams to provide consistent and high-quality service

Qualifications:

• Exceptional written and verbal communication skills, with the ability to explain complex information clearly and concisely

• Strong problem-solving abilities and a customer-first mindset

• Meticulous attention to detail and the ability to manage multiple client requests simultaneously

• Prior experience in customer service or call centers is a plus

• Self-motivated, reliable, and capable of working independently and as part of a team

• Comfortable in a fast-paced, dynamic environment

• Quick to adapt to new technology and systems

Place of work