Customer Care Representative

Take the Next Step in Your Career With Us! Ready to join a supportive team where your communication skills and passion for helping others can shine? We're looking for a Customer Care Representative who thrives on creating exceptional customer experiences. Whether you're answering questions, solving problems, or guiding customers through banking services, your work will make a difference every single day. This is a fantastic opportunity to build a lasting career in the financial services industry with a team that values your growth and success.

Customer Care Representative
? Remote |? Full-time |? Banking & Financial Services

Why Work With Us:
• Work-from-home flexibility with a set schedule
• Supportive, team-oriented culture that values collaboration and communication
• Opportunity to grow your skills and build a long-term career in banking

What You'll Do:
• Provide top-tier support to customers via phone, email, and chat
• Help with account inquiries, resolve issues, and deliver banking solutions with a personal touch
• Educate customers on available products and services to meet their financial goals
• Conduct outbound courtesy calls for account support, updates, and follow-ups
• Stay current on policies, products, and procedures to ensure accurate service delivery

What We’re Looking For:
• 2+ years of customer service or call center experience (banking preferred)
• Strong verbal and written communication skills
• High attention to detail and problem-solving abilities
• Comfortable navigating computer systems and multitasking
• Positive, professional attitude with a desire to help others
• High school diploma or GED required; some college preferred

Ready to Land Your Next Great Role?
Apply now and let our recruiting team help you take the next step in your career!

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Note: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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