Quality Assurance Specialist

Description

Do you want to make a positive impact on the lives of children and Families?

Then being a Quality and Risk Specialist at Devereux is for YOU! You belong here.

The Quality and Risk Specialist position, located at our Viera Campus in Viera, Florida, involves the daily operation of a multi-functional tasks. The individual will work directly with all program staff and management to ensure the quality and safety is provided to the individuals we serve and the staff that provide services. The performance for this position requires judgment and ability to function independently under the network policies and procedures with minimal supervision. The Quality and Risk Specialist responsibilities include: activities associated with the implementation of the overall Risk/Quality Management and Compliance program; this includes activities involving risk management, incident reporting, investigations, compliance data collection & analysis, coordination of internal and external monitoring. This position will act as liaison between Devereux and outside agencies, e.g., Department of Children and Families, AHCA and the local police.

Position Details:

Salary:  Starts at $20.25 - 23.09 / hr(rate is based on education and relevant experience)

Location:This is a field based position located at our Viera Campus in Viera, Florida. 

Benefits and Rewards

We strive to create an inclusive environment, and retain the talented employees who make our organization a great place to work. We offer:

• Paid time off (24 days per year, increase with years of service); Sick time (64 hours per year)
• Retirement – 403(b) through TIAA
• Quality Low-Cost Benefits (medical, dental, vision), pet insurance, plus student loan debt assistance and 30-day benefit eligibility waiting period for new hires! http://benefits.devereux.org
• eM Life for Mental Health and Work/Life Programs
• ASCEND - Tuition Program You deserve to work somewhere that gives back to you! Devereux is proud to offer ASCEND – the first career accelerator program exclusively designed to give behavioral healthcare workers – the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to fifteen thousand dollars annually for undergraduate and twenty-five thousand dollars annually for graduate) and student loan repayment, among other benefits! 
• Free access to Payactiv, a platform to get a portion of your earned wages between pay periods
• Employee Assistance Program and Employee Discounts – Available the first day of employment through Carebridge
• Service Awards – All employees celebrating a five-year increment (5, 10, 15, etc.) anniversary receive taxable compensation in recognition of their long-term commitment to Devereux.

#Sponsored

Qualifications

Education

• High School or GED required
• Bachelor's Degree in Human Services or related field preferred

Experience

• One to Two years’ experience in tracking/monitoring of quality and compliance in case records preferred
• In-depth knowledge of Medicaid, State and District policies, procedures and requirements required
• Proficient skills using computer software/programs required

Other Requirements

• Must be able to attend a 3-day orientation Monday and Wednesday from 9am-5pm.
• Valid Driver's License
• Successfully pass pre-employment medical screenings which include: Drug Screen and TB Test.

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Company Overview

Company Overview 

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.    

Our Mission:Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.    

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care. 

Our Culture, Our Expectations  

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.  

We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time. 

What Devereux Offers You 

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;  

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services. 

• Student loan debt assistance, tuition reimbursement and continuing education assistance. 

• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage. 

• Employee assistance / work-life balance program. 

Visit www.mydevereuxbenefits.org to see why Devereux is a great place to work!  

Devereux is a drug-free workplace, drug screening required. EOE

Place of work