National Coordinator of Admissions and Referral Development

Description

Are you an experienced marketing professional who is a compassionate team collaborator, puts people first, and shows care and concern for all? If you answered YES to any of these questions, then consider joining our Devereux Advanced Behavioral Health team!

Being a National Coordinator of Admissions and Referral Developmentat Devereux has its Advantages!

This position will develop and execute Devereux’s plan for generating demand and engagement to expand the size, value and diversification of the customer base served while supporting organizational goals. We offer:

• ASCEND – the first career accelerator program exclusively designed to give – career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes tuition coverage and student loan repayment, among other benefits!
• Competitive Pay
• 403(b) plan with employer match/contribution
• BENEFIT ELIGIBILITY AFTER 30 DAYS OF EMPLOYMENT(1st day of the 1st pay period after 30 days)
• A dynamic and supportive team environment
• Ongoing professional development and training opportunities

Duties include and are not limited to:

• Strengthen the referral and admissions process to support access to care at the national and local levels.
• Facilitate admissions and reporting activities to support budgeting, planning, and marketing return on investment.
• Internal operations support for referral review/admissions process (response times, acceptance rates, customer service and communication)
• Internal support for operations to strengthen contracting and placement process and diversification pf payor mix
• Support for centers with conversion of referrals to admissions related to admissions and operations/administrative barriers
• Review referral packets on behalf of centers (reduce duplicative review, facilitate requests for additional information for center-based review and determination)
• Communication regarding referral/admissions determinations on behalf of center or program
• Develop/Implement payor or contract related expectations
• Identify opportunities and develop processes to increase efficiency and reduce operational costs related to marketing and admissions (including but not limited to technological advancements such as utilization of the EHR and CRM system implementation).
• Represent Devereux at marketing events (such as in person and virtual exhibit booths and national/statewide conferences), lead by example with organization representation, exhibit representation, relational marketing, and evaluating ROI.
• Market research and agency relations – remaining informed regarding referral trends and changes in systems of care/referral pathways.

Qualifications

• Master’s degree in Human Services, Health Care, or related field with additional ongoing technical training in Program Development and Strategic Marketing Planning. Will consider Bachelor's degree with equivalent years of job-related marketing experience.
• Minimum 10 years of admissions or marketing experience in a multi-site, healthcare or human service environment, including a work history that demonstrates movement and successful performance in positions of increasing scope of responsibility.

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Place of work