Parts Product Manager

Tasks

At Daimler Truck Australia Pacific, our company is well positioned as the global leader in the manufacturing of high-quality commercial vehicles with three high-profile brands: Mercedes-Benz Trucks, Fuso Truck and Bus and Freightliner. Leaders in our industry, we have a clear vision to be the undisputed leader of the truck and bus industry in Australia, and we share a common Daimler Trucks purpose across the globe- For All Who Keep The World Moving!

The role:
This role will develop strong relationships through exceptional customer support and engagement in order to optimise the sales and growth of the Freightliner and All-Makes parts business.

Reporting to the Vice President, Aftersales and Network Operations, your key responsibilities will include:
-Lead Product Management and Sales, focusing on developing and managing the parts product portfolio, including the achievement of the parts sales targets
-Develop, manage and grow the sales of Freightliner and All-Makes parts through the Daimler Truck Parts Portal
-Actively engage with senior management from the dealer network in understanding product requirements
-Liaise with DTNA and all external vendors to ensure arrival of parts at the NPDC and/or dealer network in a timely manner
-Maintain and control an up to date technical parts database and information for the complete range of DTNA (Daimler Trucks North America) approved products
-Manage Mission Critical Parts basket in line with market intelligence, ensuring parts availability at NPDC and dealer network at all times to support the ever increasing market demand
-Focus on continuous improvement initiatives, aimed at increasing sales, reducing costs and improving processes
-Assist in the development of objectives, strategies and plans aimed at increasing efficiency, eliminating manual processes to improve customer satisfaction
-Manage and provide reporting to management on all Key Account activities
-Maintain quality, and effective Key Account Management and Communication in order to ensure ongoing business partnerships

Qualifications

About You:
The successful individual will possess strong and effective communication skills complemented by the ability to negotiate and problem-solve. A thorough working knowledge of the automotive industry, more specifically with a focus on parts is essential. In-depth knowledge of Freightliner parts will be a distinct advantage. Your analytical capabilities along with excellent customer orientation and attention to detail will be essential in this role. Experience and knowledge of the Commercial Vehicle industry, a thorough understanding parts inventory systems and some experience with planning and strategy will be ideal.

What we offer You:
See our employee benefits here: https://work180.com/en-au/for-women/employer/daimler-truck-australia-pacific An EAP program, generous parental leave, a genuinely collaborative environment, brand new office space in Mulgrave, easy on-site parking, vehicle lease program, continuous learning opportunities, career development, global opportunities…these are just the beginning! At Daimler Truck Australia Pacific, we believe our people make the difference. We are proud to be recognised as an Employer of Choice for Gender Equality and are committed to inspiring an innovative and collaborative working culture. By joining our team, you will access generous employee benefits and opportunities to reach your goals. We understand everyone benefits from work differently, therefore our approach to learning is open and individually adaptable. Career pathways are supported through a network of learning and development programs, like our Women in Leadership Program and Mentoring Program, allowing everyone to grow at their own pace. We are an equal opportunity employer and value diversity at our company. We proudly celebrate Diversity Day, International Women’s and Men’s Days. Our team’s contributions are actively recognized through Employee Recognition and Reward programs. We celebrate our dynamic working culture where our people can be themselves.

If you would like to be considered for this opportunity, #MAKEYOURMOVE, apply now with your CV and cover letter. Applications close Sunday 22nd June.

This is a local, permanent role. You must have a permanent working visa for Australia / New Zealand to be able to apply for this position.

Place of work