Community Ambassador PT

Location: Property - Onsite
Status: Part-Time, Hourly
Reports To: General Manager

Who We Are

At B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven student leaders who want to grow with us.
We live our core values every day:

• People-First Service

• Accountability

• Empowerment

• Grit & Perseverance

• Diversity, Inclusion & Belonging

Position Summary

The Community Ambassador serves as a liaison between residents and the management team, helping create a vibrant, engaging community environment. This role focuses on resident engagement, leasing support, and community programming to drive satisfaction, retention, and a positive living experience.

What You’ll Do

Resident Engagement & Programming

• Plan and execute social and developmental programs to enhance the resident experience

• Build relationships with residents through one-on-one interactions and community involvement

• Support a positive, inclusive, and engaging community environment

• Serve as a resource for residents regarding community services and local resources

Leasing & Marketing Support

• Assist with leasing efforts including tours, follow-ups, and housing events

• Participate in outreach marketing activities such as housing fairs and campus events

• Promote the community through social engagement and peer networking

Office & Operational Support

• Cover scheduled office shifts, including evenings and weekends

• Support daily office functions including customer service and administrative tasks

• Assist with move-in and move-out processes

On-Call & Community Support

• Participate in rotating on-call responsibilities

• Respond to lockouts, noise complaints, and resident concerns

• Assist in handling emergency situations as needed

Leadership & Representation

• Serve as a role model and ambassador for the B.HOM brand

• Promote a positive and professional image within the community

• Support conflict resolution and community standards

Additional Responsibilities

• Perform other duties as assigned to support community success

What We’re Looking For

Required Skills & Qualifications

• Strong communication and interpersonal skills

• Ability to manage multiple responsibilities and stay organized

• Positive attitude and strong customer service mindset

• Ability to maintain confidentiality and professionalism

• Proficiency in Microsoft Office and social media platforms

• Must be enrolled as a student and meet academic requirements:

  • Minimum 12 undergraduate credit hours (or 6 graduate hours)

  • Minimum 2.5 cumulative GPA (must be maintained)

• Must be able to live on-site in assigned staff housing

• Must be available to move in prior to the start of the academic year for training

Work Schedule

• Approximately 20 hours per week

• Includes office hours, events, marketing activities, and on-call responsibilities

• Evenings, weekends, and on-call shifts required

Physical Requirements

• Ability to move throughout the property and attend events

• Frequent use of computer and office equipment

• Ability to communicate effectively in person, phone, and written formats

• Occasionally lift up to 30 lbs.

Why Join B.HOM?

• Competitive compensation and/or housing benefits (where applicable)

• Valuable leadership and professional development experience

• Opportunity to build transferable skills in marketing, sales, and operations

• 401(k) with company matc

• Sick and safe time

• A people-first culture focused on development and success